Question 1

How can I request roadside assistance?

Accepted Answer

Open the ERSA app. The app will automatically pinpoint your location. Verify it's accurate, or adjust manually if needed. Select the required service (flat tire change, jump start, towing, etc.). Optionally, describe your situation. Confirm your request.

Question 2

What roadside assistance services does the app offer?

Accepted Answer

Our app offers various roadside assistance services including Towing, Jumpstart, Flat Tire Change, Fuel Run-out Assistance, Basement Pullout, and Off-Road Rescue to get you back on the road quickly and safely.

Question 3

Can I track the arrival of the service provider?

Accepted Answer

Yes, once your request has been submitted, a confirmation pops up within the app. A real-time map displays the service provider's location and estimated arrival time. The service provider's contact information (Phone number and WhatsApp) is also available.

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